Terms of Service
Last updated: January 2025
Welcome to VibeIndex. These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Service"). By accessing or using VibeIndex, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.
1. Acceptance of Terms
By creating an account, browsing events, voting, or using any feature of VibeIndex, you accept and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and VibeIndex. If you are using our Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Eligibility
You must be at least 13 years old to use VibeIndex. By using our Service, you represent and warrant that:
- You are at least 13 years of age (or 16 in some jurisdictions)
- You have the legal capacity to enter into binding contracts
- You will comply with these Terms and all applicable laws
- All information you provide is accurate and complete
- You are not prohibited from using the Service under any applicable law
If you are under 18, you must have your parent or legal guardian's permission to use the Service.
3. Description of Service
VibeIndex is an event discovery platform that provides:
- Event browsing and search functionality across multiple cities
- A positive-only voting system ("Vibes") to highlight popular events
- Personalized event recommendations and trending event rankings
- Aggregated event information from multiple sources
- Tools for event organizers and promoters to list and promote events
- A community-driven platform for event discovery
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.
4. User Accounts
Account Registration
To access certain features, you may need to create an account. When creating an account:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- You are responsible for all activities under your account
- Notify us immediately of any unauthorized use
Third-Party Authentication
You may register using third-party services (Google, Facebook). By doing so, you authorize us to access certain account information from that service. You are responsible for your use of such third-party services.
Account Termination
You may delete your account at any time through account settings. We may suspend or terminate your account if you violate these Terms, without prior notice or liability.
5. User Conduct and Prohibited Activities
When using VibeIndex, you agree to comply with all applicable laws and these conduct rules. You agree NOT to:
Illegal Activities
- Violate any local, state, national, or international law
- Infringe on intellectual property rights of others
- Violate the privacy or publicity rights of others
- Engage in fraudulent activities or impersonation
Platform Abuse
- Manipulate voting through bots, scripts, or multiple accounts
- Post spam, unsolicited messages, or advertising
- Upload viruses, malware, or malicious code
- Use automated tools to scrape or copy content without permission
- Overload or interfere with the operation of the Service
- Attempt to circumvent any security features
Prohibited Content
- Post hateful, threatening, or discriminatory content
- Harass, bully, or intimidate other users
- Post sexually explicit or pornographic material
- Promote violence or illegal activities
- Post false, misleading, or deceptive information
- Impersonate any person or entity
Violation of these rules may result in content removal, account suspension, or permanent ban, at our sole discretion.
6. Voting System ("Vibes")
Our voting system allows users to express interest in events:
Vote manipulation may result in permanent account suspension and legal action.
7. User-Generated Content
Content License
When you submit content to VibeIndex (events, comments, reviews, images), you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the Service and our business operations.
This license continues even if you stop using our Service, though you may delete your content at any time.
Content Ownership
You retain ownership of content you submit. You represent and warrant that you own or have the necessary rights to grant the license above, and that your content does not violate any third-party rights.
Content Responsibility
You are solely responsible for your content. We do not endorse, support, or guarantee the accuracy of user-generated content. We reserve the right to remove any content that violates these Terms or is otherwise objectionable, without notice.
Content Moderation
We reserve the right (but have no obligation) to monitor, review, and moderate user content. We may remove or refuse to display content that violates these Terms or applicable laws.
8. Event Information and Listings
Event Aggregation
VibeIndex aggregates event information from multiple sources, including third-party websites, event organizers, and user submissions. Event information is provided for informational purposes only.
Accuracy Disclaimer
We do not guarantee the accuracy, completeness, reliability, or timeliness of any event information. Event details (dates, times, locations, prices) may change without notice. Always verify event information with the official event organizer before making plans or purchasing tickets.
No Endorsement
Listing an event on VibeIndex does not constitute our endorsement or recommendation. We are not responsible for the quality, safety, legality, or any other aspect of events listed on our platform.
Event Removal
We reserve the right to remove any event listing at any time, for any reason, without notice. This includes events that violate our policies, are reported by users, or are deemed inappropriate.
9. Event Promoters and Submissions
If you submit events as a promoter or event organizer:
We reserve the right to verify your identity and authority to promote events. False or misleading information may result in account termination.
Some promotional features may require payment. Pricing and terms will be clearly disclosed before purchase.
10. Intellectual Property Rights
VibeIndex Property
The VibeIndex name, logo, branding, design, functionality, and all related intellectual property are owned by VibeIndex or our licensors. You may not use our trademarks, logos, or branding without our prior written consent.
Third-Party Content
Event information, images, and descriptions may be owned by third parties (event organizers, venues, artists). We do not claim ownership of third-party content, and such content remains the property of its respective owners.
Copyright Infringement (DMCA)
We respect intellectual property rights. If you believe content on VibeIndex infringes your copyright, please contact us at contact@vibeindex.com.br with:
- Identification of the copyrighted work claimed to be infringed
- Location of the infringing material on our Service
- Your contact information
- A statement that you have a good faith belief that the use is not authorized
- A statement that the information in your notice is accurate
- Your physical or electronic signature
We may terminate accounts of repeat infringers.
11. Third-Party Links and Services
Our Service may contain links to third-party websites, services, or resources (event ticket sellers, venue websites, etc.). These links are provided for convenience only.
We encourage you to review the terms and privacy policies of any third-party sites you visit.
12. Advertising and Sponsorships
VibeIndex displays advertisements from third-party advertisers (including Google AdSense). We do not control the content of advertisements. Advertisers are responsible for ensuring their ads comply with applicable laws. Your interactions with advertisers are solely between you and the advertiser. We are not responsible for any losses or damages resulting from such interactions or the presence of advertisers on the Service.
13. Payments and Refunds
Some features or services may require payment (premium promotions, featured listings). Payment terms:
We reserve the right to change pricing at any time. Price changes will not affect existing subscriptions until renewal.
14. Disclaimers and Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
- WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY CONTENT ON THE SERVICE
- WE ARE NOT LIABLE FOR ANY VIRUSES OR OTHER HARMFUL COMPONENTS
- YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIBEINDEX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, OR USE
- INTERRUPTION OF BUSINESS
- DAMAGES ARISING FROM YOUR ATTENDANCE OR NON-ATTENDANCE AT ANY EVENT
- DAMAGES ARISING FROM THIRD-PARTY CONDUCT OR CONTENT
- UNAUTHORIZED ACCESS TO YOUR DATA OR ACCOUNT
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR $100, WHICHEVER IS GREATER.
Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
16. Indemnification
You agree to indemnify, defend, and hold harmless VibeIndex, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use or misuse of the Service
- Your violation of these Terms
- Your user-generated content
- Your violation of any third-party rights
- Your negligence or willful misconduct
- Your violation of any applicable law or regulation
You agree to cooperate with us in the defense of any claim subject to indemnification.
17. Dispute Resolution
Informal Resolution
Before filing a formal claim, you agree to contact us at contact@vibeindex.com.br to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.
Arbitration
Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be settled by binding arbitration in accordance with Brazilian law. Arbitration will be conducted by a single arbitrator in the jurisdiction where VibeIndex is located. The arbitrator's decision will be final and binding.
Class Action Waiver
You agree that disputes will be resolved on an individual basis only. You waive any right to bring claims as a class action, private attorney general action, or any other representative proceeding.
Exceptions
Either party may seek injunctive relief in court for violations of intellectual property rights or confidential information.
18. Termination and Suspension
Termination by You
You may terminate your account at any time by deleting it through account settings or contacting us. Termination does not relieve you of any obligations incurred prior to termination.
Termination by Us
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, for:
Effect of Termination
Upon termination, your right to use the Service immediately ceases. We may delete your account and content. Provisions that by their nature should survive termination (indemnification, limitations of liability, dispute resolution) will survive.
19. Modifications to Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may:
- Add, remove, or modify features
- Change access requirements
- Change pricing for premium features
- Discontinue the Service entirely
We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
20. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will:
Continued use of the Service after changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.
We encourage you to review these Terms periodically.
21. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and VibeIndex regarding the Service, and supersede any prior agreements.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver will be effective unless in writing.
Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms at any time without notice, including in connection with a merger, acquisition, or sale of assets.
Notices
Notices to you may be made via email, regular mail, or posting on the Service. Notices to us should be sent to contact@vibeindex.com.br.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, or government actions.
22. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Brazil, specifically the laws applicable in the jurisdiction where VibeIndex is registered, without regard to conflict of law principles.
Any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the courts located in Brazil. You consent to the personal jurisdiction of such courts and waive any objection to venue.
These Terms are written in English and Portuguese. In case of any discrepancy, the English version shall prevail.
23. Contact Information
For questions, concerns, or notices regarding these Terms of Service, please contact us:
Company: VibeIndex
Email: contact@vibeindex.com.br: contact@vibeindex.com.br
Subject line: "Terms of Service Inquiry"
Response time: Within 5 business days